Under One Roof is an online resource providing impartial advice on repairs and maintenance for flat owners in Scotland.
If you live in any kind of building containing flats, you have rights and responsibilities, along with your co-owners, to maintain and manage your building. Under one Roof gives advice on how to work with your neighbours to maintain the building, pay for repairs, and how to deal with owners who won’t pay.
Some flat owners employ property factors, also known as property managers, to manage the common parts of the building. Property factors are governed by the Property Factors (Scotland) Act 2011 which has defined minimum factoring standards. The Act also requires Factors to register and work to a Code of Conduct which sets out how they should deal with owners and repairs.
Further information about owners’ rights and responsibilities, as well as factoring, can be found on the Under One Roof website