Housing Repairs Satisfaction Survey

We have asked Edinburgh-based company Knowledge Partnership to carry out another Repairs Satisfaction Survey. The telephone survey will be similar to the one carried out in 2019, and will run for 12 months. If you have a repair completed between June and October 2021, you could be contacted by Knowledge Partnership for your views. We would very much appreciate your participation in this survey if you are contacted, as we look to make improvements in our repairs service for the future.

The first telephone calls will be made from 12 July 2021 for those tenants who have had repairs completed in June 2021.

Please note that the survey company is based in Edinburgh so will be calling from numbers starting 0131 356 ….

Your views are very important to us and we are committed to listening and using your feedback to improve what we do.

Please help us to improve our services

by taking part in this survey.


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