Housing Services Update due to Omicron

As the Omicron variant of COVID-19 continues to spread, the Scottish Government has issued new guidance to keep businesses and services open and protect against pressure on health services.

The safety of our workforce, tenants, and wider communities is an absolute priority at this time, as it has been throughout the pandemic response.

We’ll be working to the Safer Businesses and Workplaces Guidance and Managing Services guidance.

You may notice some changes to our services, and these are outlined below:

Repairs: From 5 pm 23rd December, we’ll only be carrying out emergency repairs on Council properties. Annual gas safety inspections are unchanged.

Estate Management: Our officers will not be entering tenants’ houses unless it is essential, but can carry out face-to-face visits on the doorstep.

We’ll be encouraging staff to test twice weekly. Officers working in people’s homes should also take a Lateral Flow test beforehand and we ask that, wherever possible, tenants do the same.

This is in addition to the existing principles of ensuring use of face masks; good ventilation (e.g. opening windows where possible) and continuing to practice safe physical distancing (e.g. by staying in different rooms or different areas of the building).

Our staff will be working from home if they can do so.

Please bear with us at this difficult time – we will give further updates as things change.


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