We are aware that a number of tenants in Montrose, Brechin, Forfar and Kirriemuir areas are waiting for incomplete repairs to be carried out in their homes. We are continuing to make sure that the outgoing contractor, MPS Ltd, fulfills their contractual duty by completing them.
If you have concerns about work quality or timescales, please contact us at firstname.lastname@example.org with the following details, and we will investigate and action this for you.
• Date repair was reported (if you have this)
• Details of the repair reported.
• Contact email address and telephone number
Any work that MPS Ltd is unable to complete will be reallocated to another contractor by our officer dealing with the backlog.
We apologise for the inconvenience caused by the recent repairs disruption and would assure you we will try to resolve this situation as quickly as possible.
Please report all new repairs to the ACCESSLine on 03452 777 778. These will be carried outby the replacement repairs contractor for Montrose, Brechin, Forfar and Kirriemuir – QAPM.