Bad Weather Causing Delays to Roof Repairs for Tenants – Update with Out of Hours Advice for the Weekend

We are receiving a lot of calls requesting repairs to leaky roofs. Unfortunately, due to the severe weather and the danger to contractors of carrying out such repairs, they may have to wait until the weather improves so they can be repaired safely. We ask tenants to try to minimise damage to their properties from leaks until we can undertake works safely. We fully appreciate that this is not what tenants want to hear but we must consider health and safety for all at this time. Please continue to report repairs as normal during normal office hours, but be aware you may have to wait as the telephone lines are very busy.

The weather will affect our emergency out of hours repairs service over the weekend. We areĀ prioritising those who are at serious risk of flooding, so please only phone the ACCESSLine if your repair is an absolute emergency. Our contractors are having great difficulty travelling in Angus because of the weather, and if you have a roof leak, please try to contain the leak before contacting us as our repairs contractors will not be able to go onto roofs to repair leaks until the weather improves.

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