Important Safety Notice – Glen Dimplex Home Appliances – What to do if you have a Belling, New World or Stoves gas cooker

On Wednesday 2 November, Glen Dimplex Home Appliances (GDHA) issued a public announcement for more than 66,000 dangerous gas cookers which pose a carbon monoxide poisoning risk. 

GDHA have to visit every home with an affected Belling, New World or Stoves cooker to carry out a free technical modification so that the operation of the gas grill is safe. Affected consumers can contact the company immediately to book an appointment.  This action follows intervention by The Office for Product Safety and Standards (OPSS) following a death reported by the Health and Safety Executive (HSE) in February 2022.  The HSE concluded a Belling gas grill had been used with the door closed which caused a significant build-up of carbon monoxide to escape into the property.  OPSS analysed product safety data which revealed certain models of GDHA gas cookers with a separate gas grill have an inherent carbon monoxide risk putting consumers in danger.

Until their cookers are made safe, the key advice from GDHA and OPSS is to ensure that affected consumers leave the grill door open when in operation.

Consumers must call 0800 110 5728 or email consumersupport@glendimplex.com to register for the free modification. In the meantime, consumers must only use the gas grill with the grill door open.

For further information, please access the following webpages:

• https://www.belling.co.uk/en-gb
• https://www.stoves.co.uk/en-gb
• https://newworld.family/safety-notice

OPSS has also required GDHA and retailers to remove the product from sale immediately.

A link to the news story is available on the Scottish Government website.

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