New Repairs Satisfaction Survey

We have asked Edinburgh-based company Knowledge Partnership to carry out another Repairs Satisfaction Survey. The telephone survey will be similar to the one carried out in 2017-18, although will only run for 6 months. If you have a repair completed between April and September 2019, you could be contacted by Knowledge Partnership for your views. We would very much appreciate your participation in this survey if you are contacted, as we look to make improvements in our repairs contracts for the future.

The first telephone calls will be made after 8 May 2019 for those tenants who have had repairs completed in April 2019. The survey will only take a few minutes to complete.

Your views are very important to us and we are committed to listening and using your feedback to continuously improve what we do.

Please help us to improve our services 

by taking part in this survey.

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Calling All Angus Council Tenants! Please give us your opinion about repairs reporting.

We are trying to make our Repairs service easier for tenants. We’d like to hear from tenants about your individual experience of reporting repairs so we can provide the best possible repairs service.

We’re inviting tenants to have a look at the Home repairs process, to see how it looks.

Please add any comments (use “Leave a Comment” option above) or contact us at HousingTechnical@angus.gov.uk if you would like to to discuss this in greater detail or have a paper copy of the process sent out to you.

Please give us your opinions to help us to improve our services.