Some tenants have been called by a company saying that they have been authorised by us to change their property over to a smart meter and would have to gain access within 5/6 weeks. The company advised the next time residents tried to top up their card meter it would go straight onto a bill. The telephone number they called from was 0800 023 8992.
This number is a known nuisance caller and Angus residents are being advised not to engage with them. We have not authorised any company to change properties to smart meters and we do not get involved with changing tenants’ energy provider.
If you or someone you know has received a call like this, please contact Trading Standards on 03452 777 778.
If you want advice about energy switching, we advise you to contact the Home Energy Advice Team (HEAT)
See the current scam warnings on our website.
We’ve been notified that the electricity and gas supplier Our Power has ceased trading. If you are a customer of Our Power, an alternative supplier will be appointed for you by Ofgem, the energy regulator. Your electricity and gas supply will not be affected in the meantime.
Should you need further information, please see the advice on the Our Power website.
As we mentioned in our previous post, it’s that time of year when you notice the drop in temperature and your first instinct may be to turn up the heating and use it for longer periods. This could mean an increase to your fuel bills and we know that managing these costs can be difficult. Your household circumstances, your property, your lifestyle, your heating system – all can affect your bills.
If you are worried about your energy bills this winter, there is help available regardless of whether you own or rent your home. Home Energy Scotland (HES) offers a wide range of advice and assistance free of charge, such as:
- reducing your energy bills
- managing fuel debt
- switching energy supplier (simply by switching supplier, you could save £100s per year!)
To speak to one of their advisors you can call (free phone) – 08708 808 2282 – or simply fill out this form – and one of their advisors will call you back. It’s that easy.
You can also arrange for a free home visit by a member of the Home Energy Advice Team (HEAT). They’ll get to know you and your property to provide tailored advice, helping you heat your home for less.
For more information about HEAT and how they can help you, free phone 0808 129 0888, email firstname.lastname@example.org or visit their website.