New crisis fund to help households in fuel poverty

Scarf has partnered with Home Energy Scotland to launch a new emergency hardship fund. The fund aims to help the most vulnerable households heat their homes in these difficult times.

SCARF crisis fund

The Scarf Heat Fund will help provide instant access to heat for those most at risk of, or suffering from fuel poverty.

The fund can provide help and support in the form of:

  • Plug-in heaters.
  • Prepayment cards.
  • Access to costs for emergency boiler repairs.

This is not an exhaustive list and each application will be treated on a case-by-case basis with those suffering from fuel poverty given priority.

For more information on how to reduce your energy use while at home you can check out the Scarf website or access free and impartial advice from the Scarf team by speaking to one of our experienced advisors.

 

SCARF & HES number

Call Home Energy Scotland at Scarf on 0808 808 2282 for more information on how to access Scarf’s fund as well as other grants and schemes.

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Smart meter telephone scam

phone scams

Some tenants have been called by a company saying that they have been authorised by us to change their property over to a smart meter and would have to gain access within 5/6 weeks. The company advised the next time residents tried to top up their card meter it would go straight onto a bill. The telephone number they called from was 0800 023 8992.

This number is a known nuisance caller and Angus residents are being advised not to engage with them. We have not authorised any company to change properties  to smart meters and we do not get involved with changing tenants’ energy provider.

If you or someone you know has received a call like this, please contact Trading Standards on 03452 777 778.

If you want advice about energy switching, we advise you to contact the Home Energy Advice Team (HEAT)

See the current scam warnings on our website.

Warm Home Discount Scheme and Other Energy Efficiency News from SCARF

For the latest news from SCARF see their October newsletter

Amongst the highlights:

Cancel you carbon footprintRenewalbes revolutionGetting ready for winter

Warm Home Discount Scheme

Under the scheme, low-income households, or those in receipt of benefits can receive £140 towards their electricity bill and, through the free in-home, in-depth advice service, Home Energy Advice Team (HEAT) can help households with the eligibility criteria and application process.

You can contact the Home Energy Advice Team on Freephone 0808 129 0888, on their website , or on social media on Facebook and Twitter.

For more details on the Warm Home Discount Scheme see the additional leaflet from SCARF