We’ve launched our new website for the Angus Tenant and Community Engagement Strategy. Now all the information you need about tenant participation is in one convenient online place. Find out how we developed this strategy and how to get involved by checking it out here.
Tenants and staff were thanked for their hard work in preparing the new Tenant and Community Engagement Strategy 2019 – 2022 at an event recently held at Dundee and Angus College in Arbroath. The new strategy will set out the vision and action plan for tenant involvement and engagement for the next three years.
The event was chaired by John Morrow, Housing Service Leader, and Angela Quirie, Housing Policy Officer, gave a presentation detailing how the strategy was developed.
The strategy will be formally launched at an event at a later date.
On Thursday our committee approved our newest tenant participation strategy, which will now be known as the Angus Tenant and Community Engagement Strategy. This strategy has been written in conjunction with our Angus Tenant Steering Group, who were involved in the whole process. Our strategy sets out clearly how we plan to support tenants to make a difference wherever they live, improving services and ensuring tenants have a voice in how housing services are delivered.
Tenant participation is a two way process and we need people to become involved to drive forward improvements in services and share ideas and information to influence decision-making in the housing services we deliver. We are focussed on the needs of all our customers and we have tried to show this throughout our new strategy, looking a different ways of getting people involved in a way that suits them.
In the past, tenant participation has been interpreted as something a tenant has to go to become involved. This is no longer the case and we have looked at many difference ways for tenants to become involved. These are new ways of working and will take time to establish but we have the basis of making tenant participation fully integrated into our day to day services, not something we do as an extra.
Our strategy covers a three year period, which includes a live action plan which we will monitor, review and update with tenants throughout its lifetime to ensure we meet all the priorities highlighted in this new strategy.
See the full strategy document here.
If you wish to become involved in a way that suits you, please contact us at tenantparticipation@angus.gov.uk or contact any of our locality offices in:-
Arbroath Carnoustie, Monifieth & Sidlaw
Forfar & Kirriemuir
Brechin & Montrose
By calling ACCESSLine on 03452 777 778
We’ve been working with our tenant representatives and the Tenants Information Service (TIS) on the Next Steps programme. The Tenants Information Service (TIS) provides independent advice, support and training for tenants and housing organisations to work together more effectively. The Next Steps programme supports housing organisations across Scotland to review, improve and develop tenant participation.
We recently sat down with our tenants group to discuss the forthcoming Tenant Participation Strategy and other related initiatives.
We will meet again this month to set an action plan based on the feedback from the group.
If you would like to know more about this initiative or how to get involved with Tenant Participation, please contact tenantparticipation@angus.gov.uk
Last Thursday we sat down again with our Tenant Steering Group, to give them the 1st draft of the new Tenant Participation Strategy. Some of the members looked over the draft document and they said they were happy that all their comments and feedback had been taken on board.
The group will take away the draft to fully review it and come back at the next meeting to give full feedback and comments. Initial thoughts were positive and we look forward to the next meeting to get a good discussion going about the content of the draft.
If you would like to get involved with Tenant Participation Strategy please contact TenantParticipation@angus.gov.uk and we will discuss participation options with you, and work out the best way for you to be involved.
Angus Council Housing News 